Last updated: January 2025
At SHUAA ALNOOR Documents Clearing Company, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services or visit our website.
By using our services, you acknowledge and consent to the practices described in this policy. This policy is in compliance with applicable UAE data protection regulations, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
We collect personal information that is necessary to provide our document clearing and government liaison services. The types of information we may collect include:
Personal Identification Information:
Contact Information:
Professional and Financial Information:
Website Usage Data:
Please note: We only collect information that is strictly necessary for the purpose of providing the requested service or for compliance with legal obligations. You are not required to provide optional information.
The personal information we collect is used solely for legitimate and lawful purposes. We use your information to:
We do not use your personal information for unsolicited marketing purposes without your prior consent. You may opt out of any marketing communications at any time by contacting us at info@shuaaalnoor.com.
SHUAA ALNOOR Documents Clearing Company does not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:
Any third party with whom we share your data is bound by contractual obligations to keep your information secure and to use it only for the stated purpose.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:
While we strive to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities in accordance with applicable UAE regulations.
You are responsible for maintaining the confidentiality of any passwords or account credentials you use to interact with us. Please notify us immediately if you suspect any unauthorised use of your information.
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse how our site is used. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on how to manage cookies, refer to your browser's help documentation.
By continuing to use our website, you consent to our use of cookies as described in this policy.
Our website may contain links to external websites operated by third parties, including UAE government portals and other service providers. These links are provided for your convenience and informational purposes only.
SHUAA ALNOOR Documents Clearing Company has no control over the content or privacy practices of these external sites and is not responsible for their privacy policies or data handling practices. We encourage you to review the privacy policies of any third-party websites you visit.
The inclusion of any link does not imply our endorsement of the linked website or its content. Your interactions with third-party websites are governed solely by their own terms and privacy policies.
Our services are intended for adults aged 18 and above. SHUAA ALNOOR Documents Clearing Company does not knowingly collect, use, or solicit personal information from minors under the age of 18 without verified parental or guardian consent.
In cases where our services involve document processing for minors (such as visa applications for dependants), all instructions and consent must be provided by a parent or legal guardian. The parent or guardian is responsible for ensuring that the minor's information is accurate and that they have the authority to provide it on the minor's behalf.
If you believe we have inadvertently collected personal information from a minor without appropriate consent, please contact us immediately at info@shuaaalnoor.com and we will take prompt steps to delete such information.
SHUAA ALNOOR Documents Clearing Company reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website, with the updated date reflected at the top of the page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Material changes that significantly affect how we handle your personal data will be communicated to you by email or through a prominent notice on our website, where reasonably practicable.
Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, please discontinue use of our services and contact us to request deletion of your data.
If you have any questions about this Privacy Policy, wish to exercise your rights in relation to your personal data, or would like to request access to, correction, or deletion of your information, please contact our team at: